User Research

Lean, Collaborative Usability Testing

May 13, 2015
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Drupalcon, Austin TX
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Conference Talk
Link to Slides:
https://www.slideshare.net/thezenkitchen/lean-collaborative-test-plans

Many teams insist they have no time or budget for user testing, even if they're convinced of the benefits. But what if you could find ways to create, implement and report on usability issues quickly and collaboratively?

In this session, I outline the process I first developed at Harvard Business to bring user-centered design practices into an Agile product team. You'll learn techniques to rapidly benchmark your user experience, test and report findings , and align stakeholders on critical usability issues.

Based on my Medium article, "Usability Test Reporting: a Lean Approach." Presentation also delivered for Albany UX meetup in 2016.